[Resolved]  Dr Batra's — Wrong treatment

Address:110092
Website:www.drbatras.com

Dear Batra jee,

Myself, my husband and my daughter Aanya are taking treatment at your clinic at Rajinder Place, Delhi.

My daughter was registered at your clinic on 15th Oct. 2016 vide Patient Id. no.[protected]. A month back we went to your clinic for treatment since our daughter was suffering from cough & cold and was having fever (100 deg). The treatment that our daughter received made her condition worse. The cough worsened, her fever touched 103 deg. and she started vomiting. Again we went to your clinic. The Doctor experimented on my daughter with different medicines. My daughter's condition worsened : high fever, cough, vomiting, swollen throat, swollen nose, eyes red. Eruptions started developing on her inner eye lids, on her nose and on her cheeks.

Ultimately we went to an ENT specialist, who told us that the situation was alarming and that our daughter needed to be hospitalised.

Now her condition has improved under the ENT specialist.

We are not asking for money refund, nor are we writing to various Complaint Forums, nor are we sharing our experience in newspapers, TV, Internet etc. but we are not at all satisfied with your Dr. Batra clinic.
There should be well experienced Doctors at your clinics and not the ones who experiment on us. (You claim that you have the best of Doctors. Where are they????)

Now, after the experience that we have of Dr. Batra clinic at Rajinder Place, Delhi - DO YOU THINK THAT WE SHOULD TAKE TREATMENT IN BATRA CLINIC???

Waiting for your response.

Mr. Anuj Lamba
Ms. Poonam Lamba
Ms. Aanya Lamba
[protected]
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Jan 30, 2017
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2016
Dr Batra's Customer Care's response
Dear Anuj,

We have forwarded your concern to the respective team. Please be assured, we will get in touch with you regarding the concern.

Regards,
Team Dr Batra’s™
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