DTDC — Avoid this company at all costs

Address:

New Delhi, Delhi

I have given two packets on 05/08/2014 to DTDC Courier in Kamal Cinema Complex, Safdarjung Enclave, New Delhi110029. One for Quadia (Punjab) PIN Code 143316 and one for Kalanaur (Punjab) Pin Code 143512. One Packet came back with CN No.Z28637575 on 18/08/2014 with a reason that address was wrong, but surprisingly address was not wrong, because on the same address I have already sent letters through speed post. The 2nd packet with CN No. 28637576 is also lying at Gurdaspur Dist. And the person in DTDC office is saying that we will call on mobile and ask your person to collect the packet from Gurdaspur. The person who is staying 50KM away from Gurdaspur to Kalanaur, why will come to collect the packet.

In both the cases DTDC has not service. Then why they collect the things and charge money from us and not delivered the same. Also they were saying that I have given Wrong PIN Codes. I request to please check the PIN codes of Kalanaur & Quadia in Punjab. Also tell your DTDC office in Safdar jung area to refund Rs.140/- which they have charged from me.