DTDC Courier & Cargo — Items missing (negligence answer)

Address:

Bangalore, Karnataka, 560064

Hello sir
As my tracking bar code no is b32561308.
I have sent a courier to shimoga(Bhadravathi) on 18/07/2016, the items list as below
1. Jeans top two no
2. Chudi top two no
3. Eating ring
4. Hair band
5. Shoes
Some of my items are missing from my parcel.That is items no 2, 3, 4 .
When i enquired about my missing items from the dtdc yelahanka new town branch( where i sent the parcel), they asked me to wait for a day.Today they told me, my parcel was not properly packed.
My question is, when the parcel is not packed properly .Why did the accept my parcel.
Now i want my items are reimbursement of all the missing items .
If i don't get the reimbursement i will raise the issue to consumer court.Waiting for your reply as early as possible
Mail i'd is [protected]@rediffmail.com