DTDC Courier & Cargo — Delivery person is not will to deliver parcel to home address | |
Description: I have been sent Parcel from Hubli location on 25/Sep/2021 and it has reached Raibag(Destination office address location) on 27/Sep/2021 and on the same Day the Delivery person asks me to come and collect the Parcel (Reason Given by Delivery person: DTDC doesn't delivery the Parcel to Home address and even competitors like Professional courier doesn't do home delivery ). Delivery person has kept the Parcel with him and not willing to deliver the Parcel from last 4 days even after paying complete Delivery amount. Have already raised complaint on 29/Sep/2021 and te resolution was 24 hours but still I do not see the parcel being delivered. So have raised one more complaint today with reference no 9566041. Desirable Complaint: Need to delivery the Parcel with a day of complaint. Was this information helpful? | |
|
DTDC Courier & Cargo customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
I do not see any outcome from the DTDC. If I call the support they say parcel will be delivered on the day I call and they do not turn up to deliver the parcel. Same thing is happening for last 4 days. I[censored] receive the money to delivery the parcel to home address then Why does your representative ask to come and pick up the parcel and being adamant and is not delivering the parcel and the status on tracking number shows 'Out for delivery' and I do not receive any call.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11614
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047