DTDC Courier & Cargo — POA document

Address:

India

I booked a consignment from Kolkata to be delivered to Mumbai, on 27th April 2021. The envelope was to be delivered to the office of Sharekhan, an established brokerage firm with a well-known office. After tracking the consignment with the AWB no I found out that it was not delievered, reason cited, that recipient has shifted from the office. But Sharekhan is very much operating from their long-time headoffice and have not shifted at all, looks like the delivery agent did not even try to visit the delivery address, given the pandemic situation. But then, tracking status should not have been stated as "recipient shifted, " which is false.