DTDC Courier & Cargo — very urgent courier returned poor services

Address:Kutch, Gujarat, 370205

I have given very urgent courier parcel to adipur dtdc office and asked him that he is having courier address services or not, dtdc representative reply that they are having service in rawatbhata (Kota) area service and my courier deliver within 3 days of time and representative ensure me about courier delivery. But on saturday[protected] evening time he reply that they are not having services at rawatbhata and my courier will come back within 2 days from chhitodgadh.

I am very sad that my urgent parcel not delivered by dtdc after giving me promises and for this i have expenses around rs. 450/-.
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I came to courior at dtdc baner branch, Pune. The behaviour of your representative was very rude. And after sometime he refused to post the courier. This totally unacceptable. I will never go for dtdc as now I have wide range of options like first flight etc. Thank you for the services 🙏
Hi,

As per system mentioned track shipment arrived to destinations, but physically not yet reached. Can you find out and update the status.

Regards,
Praveen
[protected]
I am courier delhi to siliguri[protected] but not delivered
siliguri branch and franchise phones are switch off
shipper no. D46098379

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