[Resolved] DTDC — Parcel not Delivered, but online tracking shows status as Delivered. | |
Hi,
Sub : Parcel not Delivered, but online tracking shows status as Delivered.
My courier containing a Demand Draft was sent to Bangalore from Agartala on 24th of July 2014.
The courier was sent to my sister's college ISBR college. When I am trying to track my courier online,
it states that it is already delivered on 28th of July 2014. But the college authorities,
including the security guards and the reception are adament that the parcel has not been delivered to them.
Now I want a Proof of Delivery from DTDC for my parcel so that I can go and ask the college
authorities. In the tracking page the last location for my parcel was found to be 'MADIWALA MASTER
FRANCHISEE, BANGALORE' where the status is being displayed as 'Shipment Dispatched for
Delivery'. So I went and checked with them on 6th of July, they told the Delivery details will be
available with the local branch i.e, Electronics City Branch. So I went to Electronics City branch
to ask for the Proof of Delivery on the same day. But still after 3 days, they are yet not able to
provide me with a valid POD. Everyday I am going there, but they are telling more time is needed to find the
POD.
The tracking page states that the parcel was delivered to the Security Guard
with company seal & sign. They have also given a 6 digit phone number (GOD knows where a 6 digit phone
number is available).
I am stuck now, dont know what to do. Dont have any idea where the parcel is. Dont know if it was
actually delivered. I am sure there is some problem with DTDC only.
Courier details :
=================
Tracking ID : V17985949.
To address :
[protected]
ISBR Business School
# 107, Behind BSNL Telephone
Exchange, Electronic City - Phase I,
Bangalore - 560 100
Please look into this issue.
A frustrated customer,
Joydeep Majumder
Mob : +91 [protected]
e-mail : online.[protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved DTDC Courier & Cargo customer support has been notified about the posted complaint. | |
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