[Resolved]  DTDC — Parcel not Delivered, but online tracking shows status as Delivered.

Hi, Sub : Parcel not Delivered, but online tracking shows status as Delivered. My courier containing a Demand Draft was sent to Bangalore from Agartala on 24th of July 2014. The courier was sent to my sister's college ISBR college. When I am trying to track my courier online, it states that it is already delivered on 28th of July 2014. But the college authorities, including the security guards and the reception are adament that the parcel has not been delivered to them. Now I want a Proof of Delivery from DTDC for my parcel so that I can go and ask the college authorities. In the tracking page the last location for my parcel was found to be 'MADIWALA MASTER FRANCHISEE, BANGALORE' where the status is being displayed as 'Shipment Dispatched for Delivery'. So I went and checked with them on 6th of July, they told the Delivery details will be available with the local branch i.e, Electronics City Branch. So I went to Electronics City branch to ask for the Proof of Delivery on the same day. But still after 3 days, they are yet not able to provide me with a valid POD. Everyday I am going there, but they are telling more time is needed to find the POD. The tracking page states that the parcel was delivered to the Security Guard with company seal & sign. They have also given a 6 digit phone number (GOD knows where a 6 digit phone number is available). I am stuck now, dont know what to do. Dont have any idea where the parcel is. Dont know if it was actually delivered. I am sure there is some problem with DTDC only. Courier details : ================= Tracking ID : V17985949. To address : [protected] ISBR Business School # 107, Behind BSNL Telephone Exchange, Electronic City - Phase I, Bangalore - 560 100 Please look into this issue. A frustrated customer, Joydeep Majumder Mob : +91 [protected] e-mail : online.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

On my receipt it's doesn't show consignment no.
It's just the no. 299864

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information