Website: | www.easemytrip.com |
I booked a flight from and had mentioned the wrong date by mistake. As it was a midnight flight i mistakenly booked a previous date ticket. Within minutes i realised my mistake and called the representative. He tells me the fare amount as cancellation charges and more than that he tells me 500 more than the amount as modification charges. Upon questioning he tells me this is the airline fee and this is the rule. When i said about complaining this with the consumer court he says "ok" and cuts the call.
If this is how customers are cheated by the sites offering "cheap" tickets, and the rude nature of these company representatives, it becomes highly impossible for a common man to compete with them. Requesting action against companies like them and also requesting for a refund or compensation from them.
Was this information helpful? |
Post your Comment