Address: | 231222 | Website: | www.EaseMyTrip.com |
Today at around 2:30 to 2:50 p. M. I was trying to book a ticket for two passenger (First time with your site otherwise i use irctc.co.in) but i couldn't as the payment was not matured due to network. The very next moment i received a call from [protected] from easemytrip.com office and the person guided me to book ticket. I found that the price of tickets shown on screen were changing frequently. I saw rs.2598/- for 6th july but when i wanted to book the same, it has become rs.9168/-. Again when i tried for 7th july 2017, the ticket price has become rs.2598/- on 6th july 2017. I observed it two three times.
I tried to book ticket for 7th july 2017 and when i processed payment of rs.5196/- and i completed my all steps of payment including putting cvc, all on a sudden a caption appeared on the screen, "oops, your fare has been increased from rs.5196/- to rs.23, 214/-
And thereafter when i wanted to cancel the transaction and wanted to close the screen, nothing doing. Neither transaction cancelled nor the screen closed and i am sure it was not any fault. If i didn't noticed the hike of price, i might press continue.
Sir, i count it as a cheating and i understand that it is my duty to report it in favor of many passenger. The change of price is noticed in all the airlines while booking ticket, but it was at the time of payment where a customer can not do any thing.
Sincerely yours,
S n das
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