Our upcoming flight ticket is cancelled by the Airlines due to operational issues and full refund was provided however EMT didn't refund us the conveyance fees of Rs 600 paid at the time of booking!!
EMT Booking reference number EMT92872691
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As mentioned in our terms and conditions, Convenience fees paid by the user is non-refundable.
However as one-time courtesy, We have initiated the process to refund convenience fees in your corresponding mode of payment.
We would also like to recommend you to opt for Zero Convenience Fees offer on Easemytrip.com while booking your next flight ticket.