[Resolved]  EaseMyTrip.com — Flight tickets cancelled by EaseMyTrip and now not returning the full refund

Address:

Gurgaon

Hi,
Last year I booked flight tickets with AirIndia (EMT81864794 / PNR: YH9XW, from Agartala to Delhi on 22may-21), but due to covid AirIndia declared open pnr
and offered us that we can reschedule within next one year and avoided travel at that time. Also received a mail from EaseMytrip for the same.

This year, in Feb-2022, I requested to reschedule this open pnr ticket and came to know from EaseMyTrip that tickets are cancelled by airline and
furthter rescheduling is not possible and I was asked to cancel only. When I cancelled those tickets, all most the whole amount deducted as cancellation charge.

I tried to contact to Airline and came to know that Easemytrip placed a request to cancel those tickets in December-2021 and also got refunded
from Airline at the same time. Then I tired to contact EaseMyTrip again several times, they denied initailly but finally accepted that they placed
cancellation request in December-21 without my concern and refunded. I have recording of that discussion.

It's a completely inappropriate step taken by Easemytrip, deducted charges from my end and harrased me.

So request you to kindly the necesary steps and help me to get the full refund.