Address: | Mumbai City, Maharashtra, 400061 | Website: | EASEMYTRIP.COM |
I was making a booking using easemytrip.com on 7th june night to travel from bom to chennai at 05:20 am in the morning on the 9th june. When the ticket was issued it showed chennai to mumbai at 01:40 pm on the go air flight. Noticing the error i wrote to easemytrip.com and also immediately cancelled the ticket as the ticket showed ma that the airline cancellation charge was zero if cancelled 28 hours in advance and only a rs.250 charge as easemytrip.com cancellation fees.
To my surprise i was told by easemetrip.com that they processed my cancellation and the airline deducted rs.1500 along with the rs.350. I wrote back to them and also attached the printed ticket. To my surprise i received a mail stating the airline charge is now 2225 and not mentioning my issue of why it was printed on the ticket as zero. On repeated mails i was told that the 1500 was a mistake. They have been dodgy in their replies and seem to follow fraudulent practices with no customer service. Was this information helpful? |
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