EaseMyTrip.com — Non refunding money and ticket cancellation

Address:

ahmedabad

I have booked my Goair journey ticket using Easemy trip web link, due to covid flight being cancelled. i had rescheduled the ongoing ( ahmedabad- kolkata) journey ticket using Goair web link, but received a message that my return journey ticket (PNR:-C9672D) was cancelled by airlines. I had asked at Ahmedabad Goair counter regarding cancellation of the ticket, they had informed that the ticket was cancelled by easemytrip.
I had never informed to Goair or easemytrip regarding ticket cancellation.
i wanted to reschedule my return journey ticket but unable to do that then Easemytrip customer care suggested for cancellation the ticket, i had followed the same.Later they informed money will be received to my Wallet but there was no money, and they had cheated me.
Easemytrip creating trouble for passengers and creating a bad name for GO-air.
Please do needful as soon as possible.