[Resolved]  EaseMyTrip.com — Processing Refund

My refund has been pending for a long time since November 2021. It has been very disappointing for me as their customer that despite various mail communications and calls, no action has been taken in this matter. Whenever a call is made to you, I am replied with the phrase "it shall be processed soon".

I have spoken to Mr. Utpal Dhar and Mr. Sangam Shukla many times but no action is taken in this regard and only false consolations are made that "we understand that it is your hard earned money and it shall be processed soon".

I was communicated that it shall be processed within 10-15 days but it has been months since then. Please understand that holding this much amount for such a long time is very burdensome for any normal person including me. Due to which, I am facing many financial difficulties.