We had booked a ticket with pnr w4u5qi spicejet from cok to hyd for 13-jul-2016. The airline cancelled that flight departure on 11-jul-2016 and eventually we did a cancellation of the flight at easemytrip. Almost 20-25 days are over and easemytrip is yet to refund the claim and everytime they put the call on hold or disconnect the call. Since there is a conscious delay from easemytrip, the money should come back to us with standard interest. The ticket was costing inr 3000+
Was this information helpful?
No (0)
Yes (0)
Dec 14, 2018
Complaint marked as Resolved
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
EaseMyTrip.com Customer Care's response Dear Sir,
Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment