[Resolved]  EaseMyTrip.com — Worse possible Customer Care

Address:	New Delhi, Delhi, 110002
Website:	www.easemytrip.com

Booked my ticket and paid for the said amount. After that i got an email telling me that it has failed to confirm with the airline and fair enough you will get money back. But authorising refund without asking me and upon telling them that i need to book another ticket and i need the amount paid as i am running low on money in indian bank, i was informed that it will take 3 days for money to come into my account. I am failing to understand how is it my fault that it got rejected by airline and why they took money before confirming it with airline. Such unprofessional behaviour from the staff and half of the time not able to understand me was a horrible experience.