[Resolved]  Easy Mobile Recharge — Refund of money

Address:781015
Website:Easymobilerecharge.com

Hi sir
I used easy mobile reacharge website to recharge a mobile number of airtel.
I did a moblie rechrge today of a number [protected] on 20 july 2016 of rs 1555. The money has been deducted but no success of recharge done. It shows under process and no further action has happened. I have sent them mail but no reply from them. They have not informed me about any refund and not responding. Its a huge amount and i request action as soon as possible. This company seems fraud as they are not responding to me. Please help me with this matter
Thank you
Amod
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Nov 27, 2016
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2016
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 79445457 on 21 July 2016 . Please check your bank account for the same.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I want my money 152 rs
Yesterday night I have put Rs 45 3G net pack from the site and it seems it was not successful but the company without any doubts deducted my money from my account even though the net pack recharge was unsuccessful I mailed them and also posted my grivences to them to refund my money but till then no positive response from them so what shall I do

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