[Resolved]  Ebay.in — Ebay cheat me

Address:	400063
Website:	www.ebay.in

I,

I have purchased below 3 items on 31-may-2017 from ebay india
Name: branded surplus graphics printed round neck men/s t shirt/s/t shirt/s for men/s
Quantity - 3
Item no[protected]
Paisapay id:[protected]
Seller – krishna-textile
I got the item on 2-jun-2017. I felt cheated by customer so i have contacted seller for the same. He told me that return your product back so i can initiate refund so i have shipped product back to the seller via speed post and item has been delivered to the seller on 7-jun-2017. But still i do not get the response from ebay or seller. Seller commit me for refund and i have raised claim on ebay also but still i do not get the refund.
Claim details are below:
Claim id - 2946271, 2946298 and 2946314

On monday, i got the call from ebay and they told me that i will get refund for only one claim id - 2946271 and other two claim id-2946298 and 2946314 has been rejected by ebay without any reason. They told me that i will get the refund for these two claims after i will send them the receipt of return product to the seller. And i have send them all the details but reply from ebay is as below
Hi arpan,

Thank you for contacting ebay india customer service.

We appreciate your time and effort in writing to us.

As we can understand from your mail that you want to know the reason of rejection for the claim ids 2946298 and 2946314.

We would like to inform you that claim has been rejected for the non eligibility criteria "size & quality" which is not covered under the ebay guarantee.

So, we request you to get in touch with the seller for resolution. Kindly find below the seller’s details:-

Name: krishna moorthy
Email: [protected]@gmail.com
Phone: [protected]

We apologize for the inconvenience caused to you in this regard.

If you have any query just reply on this email and we get back to you very soon.

Regards,
Yash sharma
Ebay india customer service

I can not understand this because they have initiated refund for the claim id-2946271 and for the same reason they have rejected claim ids-2946298 and 2946314. How it is possible i can not understand