Ebay.in — ebay is giving me this kind of mental suffering which is not a good

Address:

Varanasi, Uttar Pradesh

I purchased xony xperia L mobile phone. on 28 aug 2014. I received Defective Products Then i raised claim against seller Claim Id-627428, After two day i got a call from ebay claim department they told me reship the products to seller address, ebay india who frauded me ... you told me to return the product and we will refund the money ASAP and told me, then I had send back the Products on 30 Aug2014 through trackon courier[protected], seller refused to accept the return products again i got a call from ebay claim department they told me again reship the products to the seller address again i had send back the product to seller address through dtdc courier-Z32704308 on 15 sep 2014, again i got a call from 19/sep/2014 from ebay claim department they told me provide proof of written letter with stamp i had already submitted all proof. I was astonished and shocked to hear that. I tried repeatedly contacting eBay. All I get is everyone pointing fingers, none of them will take responsibility for my issue. So apparently I lost both my cash and mobile. I contacted the above address given by eBay. They washed away their hands in single word, "We have not received your email ." I feel like I have been scammed by, I am not satisfied with all of above and. I want my full money back along with compensation for the holding amount interset with courier charge that I had to make and time wasted on this issue..i had already recorded all call conversation received from ebay claim department tomorrow i am going to consumer court file a harassment case against ebay regarding all proofs how you cheat with me.I will not buy anything again and will surely stop others too.I will go to consumer forum for cheating me like this. In grief and mental stress ebay is giving me this kind of mental sufferment which is not a good. this is now move to harassment issue also