Ecom Express — pickup incomplete | |||
Pickup scheduled on 6th july (Awb: [protected]) is still pending. The pickup was arranged through shiprocket but they aren't responding. Either they dont care about the business or ecom doesn't. I have been patiently waiting for the pickup. Any later and i would lose the business. I ecom cares i would expect you to arrange pickup quickly as this has been a recurring issue and wouldn't do business any longer. Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 Ecom Express Customer Care's response Dear Sir, Greetings With reference to your query regarding the shipment AWB number [protected], the said shipment is currently in transit. The expected delivery date of the shipment is 17th July. Regards, Ecom Express Team | |||
 2 Comments | |||
Comments
Dear sir, my name is prashanth kubasad thaware, i was return my order because i am ordered sony power bank 32000 mah, samsung bluetooh
but i get damage power bank .my tracking order no. No is[protected] and my mobile no. Is [protected]. Please return my order and refund my amount 849
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but i get damage power bank .my tracking order no. No is[protected] and my mobile no. Is [protected]. Please return my order and refund my amount 849
Ecom Express Customer Care's response, Jul 12, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal to arrange the Reverse pick up.
Regards,
ECOM Express Team
Greetings from ECOM Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal to arrange the Reverse pick up.
Regards,
ECOM Express Team
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Greetings From ECOM Express.
Request you to provide the 9 or 10 digit Ecom Express AWB/tracking number for us to assist you and resolve your complaint.
Regards,
Team ECOM Express