Electrolux — A/C not working first complaint on 19th June rude Manager Sanjeev Singh

Address:

Bangalore, Karnataka

I have read about Sanjeev Singh before in this forum and had a very bad experience for my A/C service .I just got through to Mr. Sanjeev Singh. He is one of the most arrogant and rude person who I have ever spoken to in my life who lacks even basic manners. I can't even imagine how can someone like him be in a position that he is in. The first time I got his number from the call center I called him, he didn't answer the phone. I called the call center back and told them he didn't answer my call, they tried calling him to patch me through to him, he didn't answer. I called him again after 3hours and he answered when I explained to him my problem and when I told him that he didn't answer my call he called me a liar !!! (for just an A/C service??) I told him that being in his position he can't talk to customers like that, he told me that " Thank you, you are the one who brought me in this world". I was shocked and told him that he should at least respect his parents and not say things like this and I will take this to electrolux head office. His answer was "I worked with Samsung before now I work with electrolux and in 3 months I will change my job so I don't care". He was rude beyond words. If you can get hold of his sim card you can get the full text of his rudeness and our conversation. After this experience I don't want your service or will ever purchase any product from you guys. I will tell all to refrain from buying electrolux. If this is how you treat and cheat people then I hope you cease to operate, so that no one has to go through this agony and talk to people like Sanjeev Singh who don't even have basic manners.