Electrolux India — microwave needs repair.

Electrolux complaint number: del[protected]

I purchased electrolux microwave thinking that it is a good brand... Anyway, it stopped heating.. I raised the complaint about 5 months back... But neither electrolux nor tek care people are not ready to do the repair.

They are giving random excuses & abuses... Which i have recording of.

The product is in warranty, so it is the duty of electrolux to do the repair. Now please tell who will do the repair work?

In past 5 months, i have talked to 10 people, written 20 emails, called the customer care to raise the issue more than 50 times, but there has not been any positive response so far.
(Called many times on[protected] & sent emails on,)

I have spoken to their following staff - ashish kumar, rahul gautam, pradeep sharma, sudhir kumar, guddu kumar, azhar, sandeep kumar & few more... Probably none of them wants to work for resolution.

Somebody please help. Else i would have to take inspiration from the following -
https://www.indiatvnews.com/news/india/latest-news-maharaja-alwar-rolls-royce-ca...
https://www.telegraph.co.uk/expat/4193893/Bejewelled-carriageways.html
https://timesofindia.indiatimes.com/india/Royal-Royce-tales/articleshow/46810553.cms

Thank you,
Sujeet kumar gupta
Mayur vihar phase 3
New delhi
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Electrolux India customer support has been notified about the posted complaint.
Dec 16, 2018
Updated by Customer12121
The complaint is still pending... no update from them... Electrolux guys seem to be sleeping.. somebody please share contact number/email id of their Country Head or CEO or CMD...

thanks.
Dec 24, 2018
Updated by Customer12121
Till date.. no update...

Electrolux is not responding...
Jan 08, 2019
Updated by Customer12121
No revert from them so far...
please expedite..
Jan 08, 2019
Updated by Customer12121
Their resolution provided is less than 1% (Customer satisfaction rating).

My old parents are facing lot of issues because one microwave is not getting serviced.
Dear Consumer complaints team.. please intervene..
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Power switch on, but washing machine not get power supply. so, my washing machine not run.please rectify my problem as early as possible. Electrolux 7 Kg fully Automatic Top Load washing machine.(ET70ENERM)

A.Sundar, 23/E3, Anbu Nagar 32nd St, Aruppukottai. Virudhunagar District. Tamil Nadu. My cell number [protected]

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