Eureka Forbes — very poor products performance and poor response of technical team to take action

Address:

Thane, Maharashtra

Sir,
The Under mentioned Machine make was purchased by me on 26 Jan 2012 from
MAKE:- EUERKA FORBES
MODEL :- QUICK CLEAN
COLOUR:- BROWN
SLNO :-

DATE COMPLIANT NO CALL COST
260912 68352436 7.20/-
290912 68352436 7.20/-
011012 87713530 7.20/-
051012 87733359 7.20/-

2. The machine was supplied to me was the machine which is kept in an show room for demo purpose this was proved by a team of engineers visited during that period the names of this honorable engineers are appended below. The machine was box pack and the wire winding switch was not functioning. The office has replaced the machine with new Machine on 22 Feb 2012 by Mr ASHWIN BAGADE (THE TECHNICAL EXECUTIVE).

3. Since than up to Aug 2012 the machines performance was satisfactory and now the machine started giving trouble by (by passing the ON / OFF switch and making the supply connectivity to direct by main switch the engineer visited the site on 02 Oct 2012 (on Gandhi Janti ) after calling and giving the compliant second time and calling all eureka delegates on telephonically.And found that the switch needs to be replaced but only when I call the spare parts in charge on telephonically MR RAWAL [protected] , MR Prasad (91+ [protected]). Kissan [protected], Deshmukh [protected], Ashwin Bagade , Mr Praful Jadhav([protected]) and atlast Mr Sunny ([protected]).

4. ALL THE TOP OFFICIALS ARE SLEEPING AND DOES NOT UNDER STAND THAT WHY THE MIDDLE LEVEL AND LOWER LEVEL ARE IN DEEP SLEEP SO I TELL ALL THE USERS THAT IN FUTURE ALL THE EUREKA FORBES ITEMS ARE NOT TO BE PURCHASED BY ANY ONE IN INDIA AND (ALL THE TOP OFFICERS ARE IF EX EUERKA FORBES NOT TO BE TAKEN BY ANY FIRMS FOR APPOINTMENT PURPOSE.