[Resolved]  Havells — Replace my Product

Address:

Agra, Uttar Pradesh

Hi, Havells Support Team


I have been your customer since march of this year...and i choose your product just because of your good market image..


But now i having a doubt at your goodwill in market,because i have purchased a Juicer Mixer Grinder in this march and i faced a problem just after two days of purchase..i dont know what was the problem but it was fixed after 3-4 days of complain...


then again in next month my family faced the problem with juicer grinder but that time it was fixed on the next day and that time i got faith that your service are good enough same like as your name in market...


and now in this june month again i m having a problem with your product..and i m fed up this time because this is the third time,that my juicer grinder not working properly..


Here i m giving the whole details of the product regarding its purchase and its services also...


Customer Name: Mr. Tulsi Das


Date of Purchase: 26/03/2013


Dealer Name: Ajit Electronics,Rui ki mandi,shahganj,agra


Product Model: Juicer MIxer Grinder


Product Serial No: G12ENW08000065


and here are some details of your services that i have got by my complains:


first complain no: CC290741
on first complain feedback form, your engineer could not mentioned date so i dont know the date of first serivce.


while,second complain no: CD300208 and date was : 29/04/13


So support team i m requesting you that please change my product because i think that there is a manufacturing fault or send any skill full engineer to fix the issue for long term..


Please revert as soon as possible..