Naaptol / BSNL Pantel Tablet IS701c — youtube not playing online

Address:

Ahmedabad, Gujarat

i have purchesed the bsnl pantel tablet from napptol online shopping on date[protected].i have received that[protected].when i have switch on tablet and trying to play video online from the youtube its not playing .so i have called to naaptol customer care they said that our senior person call to you with in a 48 hours.but nobady call me then again i had call to customer support then they said pls return to our warehouse.so i have returned that on date[protected] through the bluedart courier.and warehouse has received same on date[protected].after 5days i have asked for same then they said we are checking your problem and we will resolve and return to you also they said we will replace that tablet .but when i have receiving this tablet same tablet is there and same problem is still there when i have asked to custmer support then they said our senior will call you with in 48 hours.and also i have asked to rutern my payment but they said we will not commite your for return the payment