[Resolved]  Naaptol.com — Naaptol selling Defective Products

Address:

East Delhi, Delhi

Dear sir,

I had purchased a Sony dvp 320 From Naptool.com. My order no is 6402530.

As per conversation with Naptool customer support officer i sent the defective DVD player To
Naaptol service warehouse. B – 1205 New Ashok Nagar Opposite – Metro Station New Delhi -110096y DTDC courier number
Z89946303 and mentioned the A/C number - 113260 at 05/05/2013. Naptool offecer had told me that Naptool will pay the courier charge.

But today i get a call from the DTDC that your courier is undelevered at
Naaptol service warehouse becaus they are not paying the courier charge and Pickup your courier yourself and pay rs. 200.

I paid them 200 and get my courier back(Sony DVP 320).

I had sent an Email to [protected]@naaptol.com regarding these things, they asked me to visit nearest Sony service center for further assistance.