EME Records Secunderabad — nb/sub to sub promotion stopped

Sir,
I jc770907x m. Tech b. Veh nb/sub patle madhu kunjilal unit 155 fd regt c/o 56 apo. My promotion order has been released from your office which is as follows-
1. Your office promotion order no. 1439/ca1/po/t-8 (A)/sub/m tech/531 dt 16 oct 2019
2. Your office promotion order no. 1439/ca1/po/t-8 (A)/sub/m tech/103 dt 15 feb 2020
3. Your office heldup sig no a-4130 dt 29 feb 2020

I did not get this letter from my office. It was given to me by my coursemate. But as the letter states, my promotion is confirmed. All my coursemates and my juniors have been promoted from nb/sub to sub. When i confirmed this from my juniors i got these letters from my whatsapp. Letter no. 1374/ca-1/t-4/dw/conf dt 01 apr 2020.
I am not getting promoted because this letter did not reach my office yet.
You are requested to send this letter to my office through awwan.
Please do tell me what do i need to do next?
If possible, please confirm me by monday.
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