[Resolved]  Eureka Forbes — 1. Non providing of various parts as per amc 2. Non functioning of water dispensing valve etc

Address:Chennai, Tamil Nadu, 600015
Website:www.eurekaforbes.com

Despite several reminders and complaints agaisnt eureka forbes about non potability of water, non changing of parts as per amc, not attending to various complaints made several times.
The company is not bothered about the complaint no.[protected] and officials were contacted personally and despite the above the problems enumerated are passed on from one person to another person and the person who has made this complaint is driven from pillar to post and fleeced.

Totally don't care attitude byn the company officials at the severe cost and agony of the customer who had made this compalint
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Feb 15, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
Eureka Forbes Customer Care's response
Dear Gopal,

I am concerned about this. Please share your registered contact no./customer ID and I'll have my team connect with you at the earliest.

Regards,
Priya
Verified Support
Jan 11, 2017
Eureka Forbes Customer Care's response
Dear Gopal,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Verified Support
Jan 12, 2017
Eureka Forbes Customer Care's response
Dear Gopal,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya
Complaint comments 

Comments

I have purchased Dr.classic + water purify on debit card, received parcel from Ahmedabad on 30/12/16.Dc no. is28774338, po no.[protected], custemer ID no.[protected] Till date authorised Eureka forbes, Jamnagar representative not came for Installation. Do needfull as earliest, otherwise return the amount.
Eureka Forbes Customer Care's response, Jan 10, 2017
Verified Support
Dear Customer,

I am concerned to note this. I'll check this with my team at Gujarat and get it installed at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Jan 11, 2017
Verified Support
Dear Customer,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya
Looking for replacement bags for a Euroclean Bullett vacuum cleaner. The Eureka customer service people don't appear to be well trained to help. Any suggestions would be appreciated.
Sam
[protected]@gmail.com
Eureka Forbes Customer Care's response, Jan 10, 2017
Verified Support
Dear Customer,

I understand your concern. Please help me with your registered contact no./customer ID and my team will soon connect with you to resolve your issue.

Regards,
Priya
Eureka Forbes Customer Care's response, Jan 11, 2017
Verified Support
Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Jan 12, 2017
Verified Support
Dear Customer,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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