[Resolved] Eureka Forbes — 2 nos ro water purifier of 50 lph basic not working

Shrikant Shidling

from Delhi, Delhi

Address:

Ratnagiri, Maharashtra, 415639

4 nos of ro+uv water purifier were purchased for konkan railway corporation ltd in the month of feb 2019 (2 for roha and 2 for ratnagir) out of 4, 2 are not working and under break down. Even after the repeated contact with the supplier no proper positive action on this matter.

We have purchase eureka forbes water purifier for entire konkan railway by seeing the quality and performance but now felt that the the product lost its quality and no response.

All 4 purifier are under warranty.

Hence you are hereby requested to depute service engineer immediately to resolve the issues.

Regional mechanical engineer
Konkan railway corporation ltd
Ratnagiri

+2 photos

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Nov 1, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Sep 25, 2019

Updated by Shrikant Shidling Please look in to the issues immediately

Verified Support

Sep 27, 2019

Eureka Forbes Customer Care's response Dear Shrikant,

I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest for further assistance.

Regards,
Anita

Verified Support

Sep 30, 2019

Eureka Forbes Customer Care's response Dear Shrikant,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Oct 01, 2019

Eureka Forbes Customer Care's response Dear Shrikant,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita