Eureka Forbes — About the service of the technician

Address:

Guntur

We have purchased the aquaguard superb water purifier just 10 months ago and from 2 days onwards our water purifier was not working and we have logged an online complaint today the technician has visited our house and asked to change the filters and he demanded to purchase the filter from him only and also the cost he claimed was 5500/- which is too much and we requested him that we will buy the original spare parts and asked him to do the service. But he denied and demanded to purchase from him only and went away leaving us alone. But at the time of purchase they have said that the service will be done at all the times.
The technician who attended and demanded was Mr Ratna Kumar: [protected] from Guntur. Hence we request you to resolve the issue.