[Resolved]  Eureka Forbes — ag water purifier ag total I nova model

It is very disappointing to know from your side (Aquaguard person who verified the issue) that you for stopped amc for ag i nova model. I was suggested to replace the properly running ag i nova model with the latest water purifiers.

Please answer my doubts.

* if the amc for ag i nova model was stopped then why was the amc contract renewal message sent to me? (Informed by mr. Vijayan, aquaguard maganer, trichy).

* if the amc for ag i nova model was stopped then why was the offer before the renewal date was given to me? (By the service person, anandh, srirangam, trichy).

* if the amc for ag i nova model was stopped then why was the contract renewal option displayed online.

I kindly request yourself to answer me.