Eureka Forbes — amc contract coverage spares

Address:

Gotri, Vadodara

I am writing to bring to your immediate attention an issue with my water purifier tap and the unsatisfactory service experience I have encountered.

Despite being covered under the Annual Maintenance Contract (AMC), my water purifier tap has ceased to function properly. Despite multiple complaints, the service person assigned to address this issue has not taken the necessary steps to replace the tap as per the terms of the contract.

As a loyal customer who values the quality and reliability o[censored]reka Forbes products and services, I am deeply disappointed by the lack of attention and resolution to this matter. I rely on my water purifier for safe and clean drinking water, and the current situation is causing inconvenience and frustration.

I kindly request your immediate intervention to rectify this issue. I expect the tap to be replaced promptly, as per the terms of the AMC agreement. Additionally, I urge you to review your service procedures to ensure timely and effective resolution of customer complaints.