Eureka Forbes — Amc - eureka forbes aquaguard - waste

Padmavenkat

from Chennai, Tamil Nadu

Address:

600033

Hi,

From the day i bought this aqua guard enhance
First: a person named two sales guys (Anbu and shankar) they installed the aqua and the also advised me to buy a outer filter unit for 800/- which i did.
The person shankar happens to be a fraud and he installed a fake outer filter and while doing so he broke the top lid of the filter and promised to replace and the next guy who came for service did not do service saying its not the original one. Then i had to buy another... Another 800/-
Ps: lid all promised to change but not changed
Second: amc 2 year amc and max i got 2/3 service and lid never got changed and the filter never change... Pathetic serrvice
Ps: need my
Amc money back or extend for 2 years.

+1 photos

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Comments

Rupesh Sayankar

from Nagpur, Maharashtra

The company promised 3 maintenance service in a year but didn't give single service in a year. I will recommend you all to buy another but Not EUREKA FORBES devices.

Eureka Forbes Customer Care's response, Jun 3, 2017

Verified Support

Dear Rupesh,

Kindly share with me your customer ID and contact number. I'll have my team connect with you to attend your service request at the earliest.

Regards,
Priya

Eureka Forbes Customer Care's response, Jun 5, 2017

Verified Support

Dear Rupesh,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Eureka Forbes Customer Care's response, Jun 8, 2017

Verified Support

Dear Rupesh,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya