[Resolved] Eureka Forbes — AMC Filter Service Issue

Priyanshu Makwana

from Bhopal, Madhya Pradesh

Address:	Bhopal, Madhya Pradesh, 462036
Website:	www.eurekaforbes.com

Hi, this is to inform you that I have purchased Eureka Forbes Aquaguard RO Purifier Enhance model and have also availed AMC, but AMC Service has not been provided and the filter has not been changed. So please kindly do something for this issue as soon as possible. Our AMC warranty will get expired on 28 December, 2016. AMC technicians told that the RO filter is required to change but they are not changing it and the service quality is very low...Contact Receipt Number.[protected]
Thank You
Mr. Rajesh Makwana,
A-206, The Bellaire Mint,
Gandhinagar,
Bhopal.
Mob:[protected]

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Jan 21, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2016

Eureka Forbes Customer Care's response Dear Rajesh, this is surely disappointing. I have escalated your issue to my team at Bhopal and they will soon get in touch with you to address your concern.

Regards,
Priya

Verified Support

Dec 15, 2016

Eureka Forbes Customer Care's response Dear Rajesh,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya