Eureka Forbes — Amc for 2 yrs in dec 2014 not honoured | |||||
AMC was entered with rukmananda services chromepet, in Dec 2014, for 2 yrs .complainant s made online came to naught. I finally noted down the last complainant nos. : 85573301 DTD 06.02.2016 was ignored. To complain 85962117 DTD 03.03.2016, only the filter was cleaned. The technician did not bring the TDs meter, wouldn't give cleaning tablets. My RO total aquaguard water tank has not cleaned since 2015 though under AMC. My sister has switched over to Kent and I tell my friends not to go for eurekaforbes as service is zero Annie KOSHI 21 church road radha Nagar chromepet Chennai 600044. Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Despite my complaints the filters were changed only in aug 2016 .my AMC was from Dec 2014 -dec2016.and my first service during the AMC was done in April 2016. And I shelled out 7430/= . For 2 yrs. My request to address the non honouring of the contract between Dec 2014 - march 2016 has been ignored.
My contract should be extended 1 more year which is the honourable thing.
Their callous inaction has caused me so much stress providing safe water for my 94 yr old father.
Aggrieved customer of eureka Forbes
My contract should be extended 1 more year which is the honourable thing.
Their callous inaction has caused me so much stress providing safe water for my 94 yr old father.
Aggrieved customer of eureka Forbes
Eureka Forbes Customer Care's response, Dec 19, 2016
Verified Support
Dear Annie,
I understand your disappointment and have forwarded your issue to my team at Chennai. They will contact you soon.
Regards,
Piyush
I understand your disappointment and have forwarded your issue to my team at Chennai. They will contact you soon.
Regards,
Piyush
Eureka Forbes Customer Care's response, Dec 23, 2016
Verified Support
Dear Annie,
I understand that your concern has been addressed. Do let me know for any further assistance.
Regards,
Priya
I understand that your concern has been addressed. Do let me know for any further assistance.
Regards,
Priya
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team