[Resolved] Eureka Forbes — amc for water purifier reviva | |||
I have taken 2 years amc contract for water purifier reviva with your company. But the service is very poor. But i get messages that service is completed. Here is the deatails below. Mandatory service [protected] of your aquaguard gwpdreviv00000 has been completed by technician mr. Zameer pasha - eureka forbes this message came to me on 12 oct 2017 at 15.04 pm. Your service request number [protected] has been allocated to technician mr. Zameer pasha ([protected]) it will be attended shortly-eureka forbes. This message came to me at 15.54 pm on 12 oct 2017. But no zameer pasha or any other person came to our house till today. Its disgusting on part of eureka forbes cheating the customer by doing like this. We have taken 2 year amc contract and we dont get service from you properly. Please look into this and take up this issue at with your company managers. The service which you are giving is not up to the satisfaction. Please look into this issue. Was this information helpful? | |||
Nov 30, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Oct 20, 2017 Eureka Forbes Customer Care's response Dear John, I've shared your details with my team in Bangalore. Be assured they'll surely connect with you soon to service your product. Request your patience meanwhile. Regards, Anita Verified Support Oct 29, 2017 Eureka Forbes Customer Care's response Dear John, I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts. Regards, Anita | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please share your registered contact number/customer ID here. I'll have my team get in touch with you at the earliest to do the needful.
Regards,
Priya
As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Priya