[Resolved] Eureka Forbes — Amc payment reversal | |||||
An AMC renewal was made (Plan silver Rs 4600/) through the link provided by mail received on 18/4/17 evening. It was noticed that the link was filled with the details of one Mr Aravind, Landline No: [protected], mobile [protected], Hyderabad, Telengana. I had edited those details and provided my details and made payment through credit card. No intimations was received on confirmation regarding receival of the request or the booking amount from the company. On my examination of the record I understood that the amount of 4600/ got debited for renewal of Mr Aravind's AMC rather than of my Aquaguard with details as below.This has happened due to a wrong link pro vides by your office which was filled up with Mr Aravinds details. As the situation being so I request to revert the transfer to the under mentioned customer Id. Kindly initiate immediate necessary action so that I can take up my AMC which is delayed. So far many requests were made to Customercare but no action initiated. The transaction of the transfer of ₹4600/ through SBI credit card which went to that of Mr. Aravind is 014961 K Shashidharan Dr Aquaguard magna[protected] Customer Id;[protected] Was this information helpful? | |||||
Jun 21, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support May 21, 2017 Eureka Forbes Customer Care's response Dear Shashidharan, I've informed my team at Bangalore about this. They'll do the needful at the earliest. Regards, Priya | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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