Eureka Forbes — AMC scheme ,maintenance and service- fraud | |||
I have been using Eureka forbes water purifiers for the last ten years. they collected AMC every year from us. currently i use protec model water purifier . I paid Rs 4230/- silver type AMC in trichy. i got shifted to chennai. now we had a problem in water filter it seems. what this cheap fellow did was he replaced the filter without our concern with a used one from another customer. he argued that this is their procedure. always they use to replace with used product not with new one or good product. in bill it is given eureka forbes will do 2 periodical services, and they will replace one pre filter candle, sediment filter, pre carbon, post carbon, and membrane. now only we came to know how fraud this eureka forbes people... I am strongly against this action.pls dont prefer AMC in Eureka Forbes .. they are fraud people Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
eureka forbes is the bigest cheating company
Hi Latha,
We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.
Regards,
Eureka Forbes Team.
We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.
Regards,
Eureka Forbes Team.
Hi skd2356,
We are sorry to have disappointed you. Is there any particular issue that you are facing with us?
Please share your contact details with us, we will get in touch with you and resolve all your issues at the earliest
Regards,
Eureka Forbes Team
We are sorry to have disappointed you. Is there any particular issue that you are facing with us?
Please share your contact details with us, we will get in touch with you and resolve all your issues at the earliest
Regards,
Eureka Forbes Team
Hi skd2356,
We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
This is biggest fraud company. I am facing this in Bangalore. We paid hell 4K to get the amc. The fellow came after 3 weeks of consistent follow up. He said motor is bad and replaced with some used motor saying this is norm in AMC cases. Some freaking rusted piece. Post which he just ran away. Whatever water was coming has stopped. Not sure how to fix this issue.
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team