Eureka Forbes — AMC Service denial

Address:

Duliajan, Assam - 786602

Customer ID
[protected]
Component ID
47054774
Serial No
[protected]

I have purchased AMC for my water purifier on 4th September 2023. But no service, no call, any response from Eureka Forbes even after many requests and call. AS per the AMC filters to be changed, but they never responds. The stopped working from the month of February and immediately I reported to Eureka Forbes. Finally after many requests and after almost a month one technician came with a packet of the filters on 7th March 2024 but don't know whether it was used filters or new. Just after 3 days the purifier again stopped working. Called customer care 10-15 times they says technician will come within 24 Hrs. Even mailed to grievance cell but no response.
I have contacted local technician also but not responded. Then there is no use of such fraud AMC. From the last One and half month I am purchasing drinking water.
I want my AMC amount to be refunded because there no use of AMC if they not provide any service.