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Eureka Forbes

[Resolved]  Eureka Forbes — amc wrongly informed

They have wrongly informed me about this AMC. They told that within one year you will get a full replacement of carbon and candles after I have spent 1360 rupees as amc. They replaced full carbon and candle. They told within 1 year, it will be replaced freely if you give this AMC. After 1 year, they again charged with 1360 once again and renewed the AMC.
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Jan 2, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Eureka Forbes Customer Care's response Dear Satyanarayan,

It will help me review your concern, if you'll share your registered contact number/ customer ID. I'll have my team look into it at the earliest.

Regards,
Anita
Verified Support
Nov 23, 2017
Eureka Forbes Customer Care's response Dear Satyanarayan,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita
Complaint comments 
1 Comment

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Comments

I purchase a Dr. Aquaguard water purifier product of Rs.18890 with EMI facilities through Axis Bank but they deducted double amount and my EMI started with double from this month. But they did not return my money. And the interesting thing their have no such department who can solved this.I thing they can't return my money.
Reply
Eureka Forbes Customer Care's response, Nov 6, 2017
Verified Support
Dear Arindam,

Your registered contact number/customer ID will help me assist you further. Please share the same so that my team can get in touch with you.

Regards,
Anita
Eureka Forbes Customer Care's response, Nov 23, 2017
Verified Support
Dear Arindam,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

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