Eureka Forbes — Amrit Aquasure Tap Replacement | |||
In 6 months, the filter's tap broke and for the past 3 months or more it is still not replaced. I have placed a complaint with their so called help line and called 5 times until now for a tap replacement- until now, no soul from the company has woken up from his deep sleep and even bothered to look into my complaint. Once a guy calls and says bring your filter to our service and I even did so but still no use. He says there's no tap in stock and for such small things he can't go home. At the time of selling a product, Eureka Forbes executives spoke their hearts out and claimed this product to be the best but when it comes to product quality and service, even a street side company would provide a better one. Such third rated quality products do not befit a so called great company which you claim to be so. You are losing your market value for sure For almost 3 months now, I am running from pillar to post to have one tap replaced. Friends, please seriously think 10 times before you buy a EF product. This is disgusting and frustrating. I regret our decision to buy a Eureka Forbes Amrit filter. [protected] Was this information helpful? | |||
Eureka Forbes customer support has been notified about the posted complaint. | |||
1 Comment | |||
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True.. Even i am experiencing same problem.. They never respond properly.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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