[Resolved]  Eureka Forbes — Aqua guard. Fraud done to complete sell

Address:	Mumbai City, Maharashtra, 400013
Website:	www.eurekaforbes.com

While I was purchasing aquaguard product from official online website of the company, I don't know how Mr Rajesh Yadav reach to my residence and promised my wife that if we buy from him he offered 4 (four) total free lucrative offers
(1) Bottle which was free online purchase.
(2) Provide Plastic body cover for free.
(3) Extra Long Pipe for Free.
(4) Buy back of old working machine at Rs. 500.
So my wife has ordered the machine through him. But at the time of delivery he took full amount and said what ever they promised will be delivered next day or in two days as company has not sent to thier office and they will take away my old machine at same time and pay back Rs. 500.

But as they wanted to fraud us they never turn up till today. Lots of complaints made on thier "call centres" but no reply.

Worst part is that in today's customer friendly era they do not have any grievence readdrasal system. They do not have mail address wherein you can send your complaints. They deny to provide contact details of customer relation manager, grievence department.