Eureka Forbes — aqua guard not operational, service request no: [protected] dated 19th aug 2019

Address:SHIKARA ESTATES PHASE -1 FLAT D103 VILLAGE -CHIPLE TALUKA PANVEL, Raigad, Maharashtra, 410206

Respected madam/sir,

My aqua guard (Ro) is not operational since from last six (06) days, technician mr devram sambhaji khandare visited my house on 19th aug 2019, he said adapter is not working and at present it is not available, it will come in two to three days time, then we will put it, the aqua guard will be operational.

Six days has been passed nothing has been done, and here my whole family is suffering without drinking water, for drinking water we have to beg to other houses and other family friends.

I have done the amc also for two yrs w. E. F. 28th feb 2019, after doing amc my self and my family is suffering lot, then what is use of doing amc, so don't try to fool public in the name of amc. You send your technician today itself and made my aqua guard operational at the earliest. I don't want my family should suffer any more in this regard.

Now, my humble request to you, please expedite my service request at the earliest and my aqua guard (Ro) operational today itself.

Hope to hear from you soon,

With regards and best wishes,

Yours sincerely,

(Ashok kumar bhagat)
Mob : [protected]
Watsapp : [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2019
Eureka Forbes Customer Care's response
Dear Ashok,

I've shared your concern along with your details with my team in Panvel. Be assured, they’ll connect with you as soon as possible to address the same.

Regards,
Anita
Aug 26, 2019
Updated by ashokkumarbhagat
Respected Madam/Sir,

My Service Request attended timely on 24th Aug 2018, now my Aqua Guard (RO) is operational and working satisfactorily.

Thank you very much for your kind co-operation.

Regards & Best Wishes.

yours Sincerely

(Ashok Kumar Bhagat)
Verified Support
Aug 29, 2019
Eureka Forbes Customer Care's response
Dear Ashok,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita
Aug 30, 2019
Updated by ashokkumarbhagat
Madam/Sir
Problem resolved,

Thank you very much for your kind co-operation.
Regards,

(Ashok Kumar Bhagat)
Complaint comments 

Comments

Madam/Sir,

My complain has been resolved yesterday evening 24th Aug 2019.

Thank you very much, for your kind co-operation.

Best wishes & regards.

Yours Sincerely,

(Ashok Kumar Bhagat)

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