[Resolved] Eureka Forbes — Aqua guard ro+uv - not working after 8 months (under warranty)

Ahamed Rashvi

from Chennai, Tamil Nadu

Address:

603103

Hi,

I purchased aqua guard ro+uv from "xpert systems, chennai" on 06-mar-2016. It stopped working on 25-sep-2016. From then on, we have made 5-6 complaints to customer care. The complaint no is : 89415387 dated 25-sep-2-2016. We were repeatedly informed that padur service center will attend to this issue. But no one has called or attended the fault till date. Q

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Dec 3, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Sep 29, 2016

Updated by Ahamed Rashvi Hi,

I purchased Aqua Guard RO+UV from "Xpert Systems, chennai" on 06-Mar-2016. It stopped working on 25-Sep-2016. From then on, we have made 5-6 complaints to customer care. The complaint no is : 89415387 dated 25-Sep-2-2016. We were repeatedly informed that Padur service center will attend to this issue. But no one has called or attended the fault till date. q

Verified Support

Nov 02, 2016

Eureka Forbes Customer Care's response Hi Ahamed,

Thank you for sharing your details. My team at Chennai must contact you soon to resolve your issue.

Regards,
Seema