We, gopalakrishnans, are under amc for our water purifier at our residence k37, and office at k92, annanagareast, 15th street, chennai600102.
Amc for k37 device is from[protected] to[protected]. I am sorry to state that the quarterly visits due, have not been made till date. I will not be surprised if they promptly come for renewal in feb2017!
This is not the first year this is happening. The punctuality and promptness your concern shows in the sale of the machine and in obtention of the annual contract and the payment, needs to be extended in their promised quarterly visits. I don't think it's our duty to remind you time and again about your responsibility since you should chart out your dates of visits and follow it up. Another inconvenience they cause if at all they come, is to visit us just like that without any prior intimation.
I hope you will mend your ways at the earliest.
Please do not expect the renewal till they finish their no of visits already due to be at regular intervals
Thanking you,
Mrsgopalakrishnan Was this information helpful? | 
send someone within 4 days or will complaint to consumer court
I understand your disappointment. Please share with me your registered mobile no./ customer id/ complaint no. so that I can help you with this at the earliest.
Regards,
Priya
As I haven't received your contact details, your complaint has been closed from our end. Do get back in case of any query.
Regards,
Priya