Eureka Forbes — Aqua quard - water not clear problem

Address:Chennai, Tamil Nadu, 600079
Website:www.eurekaforbes.com

Customer id - [protected]
On may 15th, i had raised a service request for water slow and water not clear issue. Same day engineer came but he left saying some spare parts he has not brought and he will get them within two days. He pointed that if he does not come in two days register a complaint. Post 15th may, i had register several complaints and reference numbers are 87019143, 87081841,[protected]

Though my machine is under amc, they are not responding and i had to incur rs 100 to get daily three cans. I wants compensation from eureka forbes for making false promises by their engineers.

Customer representative states surely they will arrange tomorrow. But no one comes. We had taken amc but seems like eureka customer call centre makes me feel that we have to beg for service engineers.
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Eureka Forbes customer support has been notified about the posted complaint.
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Hi Vikram,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team

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