[Resolved]  Eureka Forbes — Aqua Sur MACHINE not working from beginning , raised various complaints

Address:Chennai, Tamil Nadu

Customer code is [protected], We bought this machine on last DEC (19th DEC 2013), water taste is not good and giving throat infections and catching cold. Couple of time they changed Filter but its same, issue is not resolved. If we lodge complaint they take two months to attend and now a days there is no response. I have raise multiple complaint . My money is gone waste, this machine costs Rs.18000 . Previously we were using purifier which cost Rs.10000 and was working fine . We trusted Eureka Forbes but now they are disaster . Can someone please help me to resolve this, where to lodge complaint, how to proceed.
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Aug 13, 2020
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear nishok, we are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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