[Resolved] Eureka Forbes — Aquagaurd RO not delivered

drpmisra

from Noida, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

I have purchased aqua guard compact purifier on 13 Feb 2015 online with a transaction id- [protected], Authorization Code- 054571 and Customer ID is [protected] Till now that product has not been delivered, At the time of purchasing sales executive Ravi told me that they will deliver that product within 7 days. And when I call to customer care they also are unable to provide details, and when I ask for complaint number they are not giving any. i have written mails but with no use. Will the product be ever delivered? if not pls refund the money my no. is [protected]. Email [protected]@yahoo.com

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Aug 9, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear drpmisra,

We regret the inconvenience caused to you and would resolve this issue on priority
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We've made a note of your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that your machine is delivered to you at the earliest. We once again are truly sorry for the trouble you had to face.
Regards,
Eureka Forbes Team