Eureka Forbes — Aquaguard classic water purifier not functional | |||
Customer id - [protected] Customer mobile : [protected] E-mail id - [protected]@yahoo.co.in Customer name : s g prasad Company/firm : eureka forbes Invoice no : [protected] dt 08.07.15 Delivery plant : near sarada mutt, college junction, kollam Product name : aquaguard classic water purifier. Complaint Aguaguard classic waterpurifier supplied in jul 2015 was not functioning to the satisfaction of the customer. many correspondance in the past has not yielded any friutful results. e-mail sent to customer care of eureka forbes on mail id [protected]@eurekaforbes.com and product.[protected]@india.com were not replied. customer care is not at all aware of latest action on this issue. frustrated over above problem customer has decided to sue eureka forbes in consumer court because, refund requested has not been given till now. sms coming on my mobile is rediculous because it reads eureka forbes rep sivakumar will visit site for servicing but mr sivakumar came on 20th jul 2016 and taken away the machine for refund : where as sms on 20th reads sivakumar has completed mandatory servicing. therefore i request refund of cost of machine in full amount including compensation for inconvenience caused in the last one year. case proceding is held in abeyance for one more week. and if no action is taken by eurekaforbes, customer shall proceed legally with the case in court. Regards, Sg prasad Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
No one from Eureka Forbes contacted me till date. 15 days have clapsed. Aquaguard water purifier supplied by Eureka Forbes office Kollam was taken back. I am awaiting refund of money paid by me by cheque. No one is giving me proper reply regarding status of this case.
Regards,
SG Prasad
Mob : [protected]
No one from Eureka Forbes contacted me till date. 15 days have clapsed. Aquaguard water purifier supplied by Eureka Forbes office Kollam was taken back. I am awaiting refund of money paid by me by cheque. No one is giving me proper reply regarding status of this case.
Regards,
SG Prasad
Mob : [protected]
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We have escalated your issue to the concerned department and they shall contact you at the earliest.
Regards,
Eureka Forbes Team.