[Resolved] Eureka Forbes — AQUAGUARD DEO WATER PURIFIER IS NOT WORKING | |
I HAVE PURCHASED AQUAGUARD DEO WATERPURIFIER IN 2012 AND EVERY YEAR I USED
TO CHANGE ALL FILTERS, SO THIS YEAR 2 MONTHS AGO I PAID RS 3000 TO CHANGE ALL FILTER WITH TRICHY LOCAL COMPANY SERVICE PEOPLE IN KK NAGAR, THEY SENT THE GUY TO CHANGE, AFTER CHANGING THE ALL FILTERS THE NEXT DAY THE MACHINE WAS NOT WORKING, SO IMMD AFTER MY COMPLAINT, THEY CAME AFTER MANY CALLS/10 DAYS LATER, THEY CAME AND SOLVED, BUT AGAIN THE NEXT DAY, THE MACHINE HAS STOPPED
WORKING, AGAIN I VE CALLEDTHE SERVICE GUY IN HIS PLMOBILE, HE IS NOT BOTHERED TO COME, EVEN I HAVE CALLED THE COMPANY TOLL FREE SERVICE NO 39883333 MANY TIMES
THEY GAVE ME SWEET TALK/THEY PROMISED THAT THEY WILL SEND, BUT NOBODY BOTHRED TO COME FOR SERVICE.AFTER PAYING HUGE AMOUNT TO PURCHASE AND PAID RS 3000 NOW FOR THE SERVICE, THE MACHINE IS NOT WORTH FOR A SINGLE RUPEE.
WE ARE DRINKING NORMAL TAPE WATER.PLS DONT BUY ANY EQUIPMENT IN EUREKA FORBES, THEY ARE CHEATING.
RENGASWAMY
TRICHY
ATTD-RECEIPT
Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
very bad service
Reply
Dear Rengaswamy Pillai,
We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you. Please allow us to have this checked, we will look into this matter and help you with the best we can. Please provide us with your contact details, our representative will get in touch with you to ensure adequate resolution of your concern. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team
Hi Rengaswamy Pillai,
We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.
Regards,
Eureka Forbes Team.
We are still awaiting your contact details. Please send us the same as It'll help us trace your issue & resolve it at the earliest.
Regards,
Eureka Forbes Team.
Hi Rengaswamy Pillai,
We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
We have received feedback from our service team that your issue has been resolved. Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team.
61%
Complaints
7760
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information